Platform as a Service
company's communications.
as a Service (CPaaS)
programming with dramatically reduced complexity.
as a Service (CPaaS)
customers to use the service at the same time, each
within a separate and secure environment.
as a Service (CPaaS)
of any size the opportunity to develop and embed communications
features.
as a Service (CPaaS)
to add real-time communications capabilities, such as voice, video,
and messaging, to business applications .
Quantum Ran’s Communications Platform as a Service (CPaaS) enables Communications Service Providers (CSPs) to offer CPaaS services to businesses and developers, allowing them to integrate communication capabilities—such as voice, video and messaging—into business applications and processes by means of Application Programming Interfaces (APIs).
CPaaS is being used in all walks of life today, for flight schedule notifications, medical appointment reminders and in ride sharing or food delivery apps (to speak or message with the driver). CPaaS enables digital transformation, helping businesses improve customer engagement and increase efficiencies. Gartner forecasts CPaaS to grow at a CAGR of 30% through 2025.
Customer expectations have grown from one-way communication to omni-channel and conversational messaging. But customers today face “App fatigue”, they are not motivated to download another new app, they prefer to communicate using existing channels, such as mobile messaging and voice. While Unified Communications as a Service (UCaaS) and Contact Center as a Service solutions allow businesses to communicate with other businesses (B2B) or customers (B2C) using specific software clients or devices provided by these services (desk phone, mobile app, desktop app, web app), CPaaS goes one level deeper by offering the individual capabilities—voice, video, messaging, two-factor authentication, number masking, call routing, IVR, etc.—as building blocks that a developer can combine to augment a business process or enrich a business application.
CPaaS Enabler for CSPs
Communications Service Providers (CSPs) can play a bigger role in the CPaaS value chain, which is dominated today by over-the-top API providers, who in turn depend on the CSPs for traffic termination.
Quantum Ran CPaaS Benefits
Turnkey Applications
Quick launch with “Out of the box” applications and standard templates
White-Label Solution
Transform Quantum Ran CPaaS product and documentation into CSP banded offering
Bring Your Own Carrier
Businesses can leverage existing carriers for termination, bringing traffic back to CSP network
Sales Enablement
Industry-first CPaaS Sales certification and Marketing as a Service (MaaS) for quick Go-to-market
In August 2021, Quantum Ran acquired Telestax Inc., bringing CPaaS capabilities to the Quantum Ran portfolio and providing a complete development framework to build real-time communications features, including software tools, standards-based application programming interfaces (APIs), sample code, and turnkey applications—such as Smart Two-Factor Authentication (2FA), campaign manager, number masking and call queuing.
Quantum Ran’s CPaaS solution enables communications service providers (CSPs), Systems Integrators (SIs) and channel partners to offer API-based services to businesses of all sizes, leveraging their existing voice and messaging networks for traffic termination. With a drag and drop designer tool, applications can be quickly created. To get more detailed information on the APIs and turnkey applications, visit qran.tech
Environment Quantum Ran’s CEO Pardeep Kohli, outlines the company’s
vision for an open and interoperable network future in a live
interview at MWC 2022.
for investment in private 5G.
made the next-generation IMS (NIMS)project a reality.
services, and advanced technologies available today
that power 5G.
Extending 5G Reach with Fixed Wireless Access: The New Broadband For All
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