Mobile Business Communications & Collaboration as a Service (UCaaS)

Quantum Ran Connect is a Unified Communications and Collaboration as a Service (UCaaS) solution managed and operated by Quantum Ran in the cloud. It delivers a powerful set of high-definition voice, video and meetings capabilities combined with powerful external messaging, allowing workers to collaborate with colleagues and connect with customers anywhere, anytime and on any device. Quantum Ran Connect adapts to all types of workers, from small businesses to large enterprises.

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Communications for the Hybrid Workplace

Quantum Ran Connect combines a rich set of telephony, messaging and video features with operational features—such as device management, administration portals, account codes, analytics, and security capabilities—to offer a comprehensive suite of unified communications (UC), video conferencing and collaboration solutions that allows businesses of all sizes to call, chat, meet and collaborate at any time, on any device.

Employees out in the field, in transit, or fully remote can instantly communicate with co-workers and customers in the same way they interact with friends and family, with a consumer inspired user experience that requires no learning curve.

Features that Meet the Needs of a Mobile Workforce

Quantum Ran Connect includes the key capabilities that business users need to be productive on any device, anywhere, as well as a complete set of industry standard cloud PBX features.

 

Quantum Ran Connect Features

Business Voice

Meetings and Collaboration

Video Conferencing

Business Chat (1-on-1 and group)

Screen Sharing

File Sharing

Ad-hoc and Scheduled Meetings

Network-based Address Book

Text-enabled Business Lines

Android and iOS Applications

Desktop User Experience

Web Client

Tools for All Kinds of Workers

Quantum Ran Connect disrupts the industry convention by expanding the experience:

  • from just voice to include messaging, embracing the generational change
  • from desk phones to mobile applications that are multi-line, multi-device
  • from complicated onboarding to self-service, low-touch activations
  • from siloed communication services to aggregated value with solutions that work together with the rest of the QUAbiz portfolio and complement each other.

Offered in a variety of flexible subscription packages, Quantum Ran Connect is a cost-efficient, highly secure, easy-to-manage UCaaS solution that changes the way businesses interact with each other and with their customers.

Team Messaging to Get Work Done Quickly

  • Work more efficiently and make decisions faster by interacting with colleagues using rich messaging.
  • Share images, videos, audio clips or documents.
  • Easily add or remove group members.

Prepared for Customer Engagement

Today, consumers demand to interact with businesses via messaging, and Quantum Ran Connect meets this expectation with seamless integration to SMS networks, directly from the UCC client. And when combined with other QRANbiz components, such as Quantum Ran Engage, businesses can use automated chatbots to handle customer’s frequent questions and repetitive tasks and ensure business users can focus on the customers that require personalized assistance.

Meetings that Save Time Instead of Wasting It

Conferencing and collaboration solutions with complex user interfaces and convoluted controls to share screen or manage participants reduce meeting productivity. Nobody likes to spend the first ten minutes of a meeting dealing with the dreaded “Are you sharing? We can’t see your screen”.

Quantum Ran Connect has been designed to make the most of the time you are in meetings, with easy-to-use tools and features to keep users engaged.

Immediate Benefits for Businesses Owners and Users

  • Designed for the mobile workforce: Mobile client can be used as primary endpoint, desktop client and desk phone can complement it.
  • Multiple lines/IDs and easy-to-activate common work line: Allow multiple employees to share a line as a group or department, let business users have multiple phone numbers to adapt to the different business needs, on any device they use.
  • Mobile Messaging: Reach customers where they are, on their messaging applications.
  • Business continuity and disaster recovery: Quantum Ran Connect is a cloud-hosted solution that runs in Quantum Ran’s high availability data centers, ensuring your business can operate under unexpected circumstances.
  • Self-service portal: Allows business admins to manage user settings and other service aspects from any device.
  • Pay-as-you-go pricing: No need to plan ahead for changes on business demands. Businesses can add or remove capacity and upgrade the feature packages at any time.
  • Fast Deployment with minimal IT involvement: Multitenant, self-service environment that allows fast business tenant creation based on templates.
  • API Framework: Create differentiated services or integrate communications into your business processes
  • Over 250 Integrations: To industry leading BSS/OSS solutions, CRMs and even Microsoft Teams
  • Bring Your Own Phone or choose: One of the largest endpoint vendor compatibility in the market (Poly, Yealink, Grandstream, Mitel, Cisco, Avaya, Audiocodes, Astra, Panasonic, Avaya, and more)

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